Small Business Advice

A common trick targeting small businesses that scammers hope are too busy or disorganized to keep track of is business documents renewals. Phishing schemes, which involve official-looking letters or e-mails, may claim that you owe money, are getting a refund or are about to be audited. Never send money or your financial account numbers in response to any of these solicitations. Pay your bills through official channels; you do not need to hire anyone to do it for you. And look at the fine print: If something says, "This is not an official government document," toss it.

Small businesses can't afford to lose their best employees as the economy improves. Schedule exit interviews with departing employees and use the knowledge you get to improve retention rates. Departing employees are usually willing to share this knowledge, to help a successor or to brief a management team, if only the organization would simply ask them politely to do so. Ask why your employees are leaving, what could have been done to keep them and how their contacts and expertise can best be passed on to their successors.


Source: LA Times