Customer Feedback


"Your Customer Service Representatives are very friendly and professional. I transferred all our company policies (health, workers comp, general liability and auto liability) to KCAL. You have excellent customer service; it is value up KCAL reputation."


-黃小姐

"Excellent customer service, especially regarding claims questions (Melissa is very thorough and detailed) and with Catharine's responsiveness to any needs from employees or myself related to benefit questions."


-Nancy R.

"I am very satisfied with your services, your representatives are very responsive in answering our questions in all respects, such as claims, coverage, co-pay and deductibles, etc. Actually, I am impressed your professionalism and working attitude."


-Michael P.

"Fast Results, & Wonderful Help. I have emailed Eva Liu, Catharine Yang & Melissa Li on numerous occasions & they have responded back very quick with the problem solved. Catharine Yang has helped me with Policy Enrollments & Questions involved with certain insurance matters."


-Bruce P.